Samsung Galaxy S23 5G Factory Unlocked 128GB - Phantom Black (Renewed)

This item came within promised delivery time frame. I trusted Amazon to deliver a quality refurbished phone and this seller did not disappoint.The phone came adequately packaged and in good condition with no visible scratches. After putting in our active sim, the phone which was bought unlocked factory refurbished came on with no issues.Similar in size to the Samsung Galaxy S22 but slightly lighter.The camera quality is amazing and was the highlight of the phone so I'm very excited for him to create videos with this device.Overall happy with the purchase and the device doesn't have any issues. Bought this phone as a content phone for my husband and he loves it.

The phone that was sent to me is so good, you would think its brand new! It came secure, in a white box with bubble wrap. The phone works perfectly, not a single scratch. I've had it for a few months, and everything still works perfectly. It was factory unlocked, so it was super easy to link my phone number to it. The phone doesn't heat up, works fast, and has the latest one ui update with no issues.

Update: I tried again. This phone appears to be functioning perfectly. (Seems like it was supplied by a different "renewer" than the first one.) A couple very minor dings around the rim of the phone body, but can't even see them because I use a case.Originally: I think Amazon should reimburse me the difference in price (this one was about $15 more than the first one) because it wasn't my fault for needing to spend again/more. Their Customer Service is usually stellar, so I expect no issues. If I haven't updated this update, assume all went well.Update: Unexpectedly, I got pushback initially from Customer Service. Their policy, the agent said, is not to price-match items from 3rd-party sellers. OK, I get that, but that's a non-sequitur. YOU (Amazon) sold me a defective item the first time. YOU engage your suppliers, I don't. I buy from YOU. I shouldn't be penalized for YOUR bad business decision. I said the right thing to do is consider my lifetime customer value, not this one specific purchase (ask me how I'm aware of this concept in Big Retail), and not damage my loyalty. If, as YOUR tagline says, YOU are "Earth's most customer-centric company," then YOU should be paying this penalty, not me. The agent finally offered me the maximum "promotional certificate" he could--which amounted to the approximate price difference. Had the difference been greater, I would have escalated to a supervisor with more authority to make things right.First try: Item took longer to ship/arrive than stated in the listing. Then, come to find out, the camera was non-operational. Amazon Renewed Guarantee is supposed to include having been "professionally inspected" and "rigorously tested." Very disappointing. Will try again, hopefully not against my better judgement.

Purchased a Samsung Galaxy S23 from this seller that turned out to be a complete lemon. Contacted the seller within the 90 day return time frame and described the issues I was experiencing. I was provided some troubleshooting solutions that did not work. The phone crashes randomly, shuts down a few times a day, loses it's signal, drops calls, etc. I was sold a damaged and defective product that has never worked properly and wasted my money. I am left with a useless device and no recourse. Lesson learned.

The Samsung Galaxy S23 5G Factory Unlocked has been a reliable and feature-packed smartphone in my personal use. It offers a premium experience, but like any device, it has its strengths and weaknesses. Here's my detailed review:ProsCompact and Premium Design:The S23 is sleek, lightweight, and comfortable to hold, even for extended periods. Its compact size makes it easy to use with one hand, and the build quality is top-notch with Gorilla Glass Victus 2 and an aluminum frame.Performance:Powered by the Qualcomm Snapdragon 8 Gen 2 processor, the phone delivers exceptional speed and responsiveness for multitasking, gaming, and everyday use. It’s well-optimized for Android 13 with Samsung’s OneUI 5.1.Display:The 6.1-inch Dynamic AMOLED 2X display is stunning, with vibrant colors, deep blacks, and a smooth 120Hz refresh rate. The brightness peaks at 1750 nits, making it easy to view even in bright sunlight.Camera:The camera system is impressive, delivering sharp photos with excellent color accuracy in various lighting conditions. The video stabilization is also noteworthy for recording high-quality clips.Battery Life:Despite its compact size, the battery life is solid, lasting a full day with moderate use on both Wi-Fi and 5G connectivity.Unlocked Flexibility:Being factory unlocked allows for seamless switching between carriers without bloatware or restrictions commonly found in carrier-locked devices.Software Updates:Samsung promises four years of OS updates and five years of security patches, ensuring the device remains relevant for years to come.ConsNo MicroSD Card Slot:The lack of expandable storage is a drawback, especially since the base model starts at 128GB, which may not suffice for users who store large files or media.Average Battery Life:While good for its size, the battery life isn’t groundbreaking compared to larger devices or other flagship models like the Ultra version.OneUI Limitations:While feature-rich, Samsung’s OneUI can feel cluttered compared to stock Android or Google’s Pixel software experience.Price:The S23 is priced at a premium for its size and features, which might deter budget-conscious buyers.GPS Issues with Google Maps:Some users (myself included) have experienced issues where GPS disconnects when the screen is off during navigation, which can be frustrating when traveling.Overall ExperienceThe Samsung Galaxy S23 5G Factory Unlocked is an excellent choice for those seeking a compact flagship phone with premium features and long-term software support. Its performance, display quality, and camera system make it stand out in its category. However, the lack of expandable storage and minor software quirks may be deal-breakers for some.Rating: 4/5Highly recommended for users who prioritize portability, performance, and flexibility in carrier choice over features like expandable storage or ultra-long battery life!