ORSDACat Water Fountain Stainless Steel, 2L Pet Fountain for Cats Inside, Dog Water Dispenser, Automatic Cat Drinking Fountains with 6 Replacement Filters for Cats, Small Dogs

The product was packaged well so the fountain and components did not sustain any damage during shipment, and lots of detailed and helpful information was included on the box, in a pamphlet, and on the outside of the bowl of the fountain as non-intrusive stickers. Lots of convienient QR codes for quick links to filter refills, replacement parts, video tutorials, and customer service! Replacement parts are always a concern of mine, so knowing that ORDSA carries individual replacement parts for affordable prices is reassuring, as some companies would make you re-purchase an entire product instead of just a part for it. This fountain even has a 18-month warranty which really goes to show that ORDSA strives for reliability and customer satisfaction.The fountain itself seems to be well-made. The stainless steel material appears good quality, and is easy to clean. There are a few books and crannies such as the holes and grates in the plastic filter housing, but the bottle brush that's included greatly helps with cleaning them. The silicone spout attachments also appear good quality and are easy to swap out and install and fit snugly once in place.The water pump also seems to be a decent quality and pumps water well. Please note, though, that the clear plastic pieces are supposed to stay in the pump! They control the intake of the water so the stream or bubbler can have a strong or gentler current, depending on your or your pet's preference. Basic care for the pump to ensure it keeps running well is to clean it well and make sure it doesnt run dry. It'll make gushing or chugging noises when the water level is too low, and the bubbler nozzle may sputter. Otherwise, it's very quiet. You cant really hear the hum of the pump and lowering the water flow will make it quieter. I personally like some ambient water sounds so I kind of enjoy the quiet ripples it emits. Also, the silicone plug for the hole which the pump cord goes through is a nice attention to detail to prevent spillage or the pump from being yanked. Same with the suction cup feet.I got the 2 Liter capacity size, which holds 3 plastic water bottles worth of water. It's a pretty good size. Definitely not too small and it gives my 20 pound cat plenty of water to drink from over the span of a few days. Although I will say he still needs more water intake, but this fountain has definitely helped encourage him to drink more. When I was setting it up, he immediately started to drink from the bowl before I put the lid on. He was initially intimidated by the fountain aspect but quickly got used to it and has enjoyed drinking from it since. It seems to help him relax his whiskers, too, which is a nice plus.My only nitpick is that the filter doesnt catch hairs as well as it needs to, as my shorthair cat sheds so much. However, I can personally fix this by adding a small trim of plastic or metal mesh over the filter cartridge.In summary / TLDR:Great packaging, comes w/ lots of information including troubleshooting and customer service, thoughtfully well made & durable components, quiet water sound, changeable pump intensity, filter doesnt catch hairs effectively, but cat enjoys and uses product as intended.

I’m so happy to have finally found a dishwasher safe cat bowl! I love putting the entire lid and bowl into the dishwasher. The pump is hand-wash only and has a little cover that goes over the propeller - and so far, so good; it’s been very easy to clean and hasn’t gunked up like other fountains I’ve tried. The filters are small and work well as far as collecting “slime”, which keeps the stainless bowl and lid pretty clean. There isn’t a lot of slippery buildup at all anywhere on the fountain. There are some small bits of hair or food that sometimes pass thru the filter because it’s not the tightest fit, but they never go thru the pump and back out the top because of the sponge that covers the inside of the pump. I also change the water out every day, so tiny bits of food once in a while aren’t an issue. I have three cats and have easily been able to only change the little white filter every week or so, and give the whole fountain a cleaning in the dishwasher (and pump by hand) every other week or more. I’ve been really happy with it. The only thing that bugs me even the slightest bit is that the water level suggestion lines inside aren’t accurate for me. If I only fill it to the “minimum” line, not enough water comes up thru the pump for it to actually gurgle out onto the top of the fountain for drinking. I usually fill it halfway between min/max level indicators, and often a bit higher. This isn’t a big deal to me because I change the water out and replace it daily anyway with filtered water, but it’s worth mentioning for others. :)Oh! And don’t forget to scan the QR code on the side of the fountain for free filters. I have so many on standby that I don’t know when I’ll even need to purchase any!Overall, I’ve been so so happy with this purchase. I definitely recommend it to others.

Picked up a complete second one for $5 more than a replacement pump is…the original pump is still working, but didn’t want to be caught short. Is great having 2 of these because I put one in the dishwasher and it’s really when I need to change the bowls, especially since I don’t have to take tim3 to wash it out! Filters last a long time, and I noticed that the pump on the new unit seems to have been improved, which to some people this won’t seem like an improvement when I say that I have to clean it out more often…but to me it means that’s it’s doing a better job for my cats water cleanliness!Price is good…great for multiple cats or just even one with a choice of 2 different water spouts that come with the unit. The BEST part is the awesome customer service that Orsda provides…they bend over backwards to make sure you are satisfied…kudos to them!