Panasonic Toughbook CF-53 Laptop PC, 14 HD Display, Intel i5-2520M 2.5GHz, 16GB RAM, 1TB SSD, Windows 10 (Renewed)

Very impressed. Could hardly tell it was a refurbished toughbook.Have had it for 3 years now and no complaints.

Perfect condition for a refurbished product. Everything works and is in great condition.

We purchased the refurbished toughbook for automotive shop use. I was a bit leery about buying a refurb unit due to a prior bad experience with another vendor. The unit arrived in better shape than expected. It arrived quickly and we were impressed with it's functionality and abilities. The real test and most impressive part of the purchase came a few days later when the unit would not boot up. My heart sank,here we go again. We called the tech line and surprisingly a person answered who was knowledgeable and courteous. He apologized for the issue and began instructing my technician how to trouble shoot the problem. Within a few minutes it was determined that a stick of ram was faulty. He instructed my tech to remove the one stick of ram as the unit would function with one of the 8 meg sticks removed. Once that was done the unit started and functioned. The person then promised to ship us a replacement immediately, which he did. The replacement stick arrived within 2 days. That's how service should be. Excellent company to deal with and we are looking forward to purchasing another unit from them. It's nice to see a company care about what they are selling and are willing to stand behind their product. Great job!! Highly recommended.

This computer preformed flawlessly. I highly recommend the seller.

I bought the CF-53 in August 2023 with a one year warranty. After four months it suddenly wouldn't power up. Batteries were tested and were good. For two weeks I attempted to contact the seller with no response. I got with Amazon who attempted, unsuccessfully to contact seller (for three weeks). In the end Amazon said there was nothing they could do as the warranty was held by the seller, not by Amazon. This demonstrates to me that this warranty, or any guarantee by this seller means nothing.

No touch screen or camera, slow for an i5 with 16gb RAM and the 1gb ADATA SSHD is the cheapest POS available. The price is $100 higher than it should be, and the USB recovery thumb drive did not work and contained NO documentation or usable recovery instructions. Facts, not up for debate. This is a salvaged unit, lagging keyboard and faulty touchpad. Everything had to be updated and that includes drivers which I had to find on my own, zero seller support. Even with obvious defects the seller makes the buyer pay return shipping. Always a red flag!!!

I'm updating my review minus one star, battery only holds a charge for 3 hours now.This is very disappointing.Otherwise everything else is working fine.Bought this for my wife who is rough on most things, especially electronics. I think this will hold up to some abuse. Came with new case, power supply and windows 10 as advertised. There is some minor cosmetic showing it's not brand new, but the key board and mouse pad work like new. Screen is in great shape, haven't noticed any missing pixels anywhere. DVD player is a plus and works great. Sound is a bit low, but for a durable laptop like this, I wouldn't expect anything more than functional. Battery lasts about 6-7 hours with minimal use. Overall I like it, might order one for myself soon.

this is a well made sturdy computer. the tracking pad works great. i've tried one name brand computer after another and they always have issues with the tracking pad. i travel a lot for work and frequently have laptop issues in spite of being careful with my laptop. the panasonic toughbook is excellent for my needs. when it first arrived the cd / dvd player wasn't working. the company went way far above and beyond to fix the problem with honor and integrity not often seen. this is an excellent laptop for the price and works great.