I ordered 2 bags of the Sweet & Hot, one looks fine and the other is about half molded......should I destroy or would you like it back???

Mine came today and is the same way!! One bag molded

I need to return / refund this as it molded up in the bag.

We apologize you received a product that is not up to our high standard of quality. Please call us at 715.466.6608, M-F, 8-4 Central Time or write us at the below link and we will try to help. http://www.jacklinks.com/pages/contact Thank you for being a valued customer.

I purchased 4-pk 18oz hot&spicy 8/24/19 and 2-pk are ALL mold! and exp date is 11/09/2020

We apologize you received a product that is not up to our high standard of quality. Each bag that leaves our facilities is checked by our quality team and stamped with our Jack Link’s Guarantee seal. If the jerky is somehow exposed to oxygen throughout the transportation or shelving process, it could result in mold. Please call us at 715.466.6608, M-F, 8-4 Central Time or write us at the below link and we will try to help. https://www.jacklinks.com/contact-us Thank you for being a valued customer.

Is this jerky susceptible to spoilage due to heat during shipment?

Highly unlikely, it's dried, sealed and has moisture control pack present. Unless there was some kind of contaminant present. I've only see beef jerky mold once in my lifetime and was smaller company with questionable Jerky. We ship to where we are all the time and weather here in summer is up to 120 degrees.

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Jerky

Product ID: 93279966

Details

Biological Source
Cow
Brand
Jack Link's
Flavor
Original
Item Form
Strip
Number of Items
2

💪10g protein per serving

🥩100% real premium beef

🛍️2 large 9 oz resealable bags

$68.30

Duties & taxes included

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Sold byAmazon GuamDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🔥 Snack Bold, Snack Smart 💼

CLEAN CLASSIC - Made with simple ingredients, gluten-free and MSG-free, for a pure, satisfying snack without compromise.
SNACK READY ANYTIME - Two large 9 oz resealable bags make sharing, storing, and snacking effortless wherever life takes you.
POWER THROUGH YOUR DAY - Fuel your hustle with 10g of protein per serving to keep energy high and focus sharp.
PREMIUM BEEF PREMIUM TASTE - Crafted from 100% real beef, slow-smoked over hardwood for that bold, savory flavor jerky lovers crave.
THE ULTIMATE ON THE GO GIFT - Perfect for busy dads, road warriors, and anyone who demands convenient, protein-packed fuel.

Jack Link's Original Beef Jerky Multipack offers two 9 oz bags of slow-smoked, 100% real beef jerky delivering 10g of protein per serving. This gluten-free, MSG-free snack is perfect for busy professionals seeking a flavorful, high-protein boost anytime, anywhere.

Specifications

Asin	B07JLT9FK9
Best Sellers Rank	#1 in Jerky
Item Model Number	10000026279
Manufacturer	Link Snacks
Package Dimensions	12.4 x 7.36 x 4.17 inches; 1.13 pounds
Units	18 Ounce
Upc	017082887344

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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The MOLLE sheath is of exceptional quality. Very happy with my purchase.

2 weeks ago

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Received my product in pristine condition. Great service overall.

1 month ago

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$68.30

Duties & taxes included

In stock

Sold byAmazon GuamDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Guam.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Reema J.

Perfect platform for hard-to-find items. Delivery was prompt.

1 month ago

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

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