How do I check my tablet model?

Method 1: Open your tablet's Settings > About Tablet > tap "Model" to display the Model Number

Which tablet models are compatible?

for Samsung Galaxy Tab A9 Plus 11 inch (Model: SM-X210 /SM-X215 /SM-X216B)

How do I use a wireless keyboard and mouse?

Before use, charge the keyboard and mouse for two hours using the provided cables, Ensure product performance.

How to solve the problem that the keyboard and mouse cannot connect to Bluetooth and keyboard typing delay and not work?

Please use the Type-C power cable that comes with the product to charge the keyboard and mouse for more than 2 hours.

My keyboard won't charge, what should I do?

The keyboard's charging power is compatible with 5V 2A.

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Case Keyboard for Samsung Galaxy Tab A9+ Plus 2023 / A11+ Plus 11inch 2025 - Mouse and Detachable Magnetic Keyboard, Slim Case with S Pen Holder, Auto Sleep/Wake (Black)

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