Smart WiFi Video Doorbell from Hero Group | Instant Phone Visitor Video Call | Intruder Alarm System | 1080P FHD Camera | 2-Way Talk | Alexa & OK Google | Plug and Play AC Chime | Made in India

We’ve been using the Qubo Instaview Video Doorphone, and overall the experience has been very good. The 2K video quality is clear and sharp, and the instant call feature to the mobile phone and wireless home tablet is extremely useful, especially when you are not near the door. The two-way audio is clear, and notifications are prompt. Installation was easy, and the app is simple to use. The build quality also feels sturdy and premium. One thing to note: if the internet connection is not strong, the two-way communication can get affected with slight lag or delay. With a stable internet connection, however, it works smoothly. Overall, it’s a reliable and value-for-money smart video doorbell, ideal for homes looking for better security and convenience.

The product quality is very good. Installation was seamless transitioning from our traditional doorbell. We did see a few hiccups after initial setup, but we received timely help from the technical support team(Atul and Pravin). So far the look and feel of the product is classy, though we have only used it for a day it seems to be of real practical utility.

Firstly, they claim doorstep installation service after purchase but there is absolutely zero support. I checked this product about a month back when it wasn’t yet launched and just because I checked the product once I started getting bugged by constant advertising on all social media, I bought the product giving into the hype and the advertising, I guess. Going to put a lot of effort to list down the issues because I regretting buying this and there is no return option for this device. 1. The picture quality says 1080p but that’s a false resolution made by increasing the pixel count instead of actually giving 1080p video quality. The picture quality is very poor. 2. The product has no battery option and only works via power adapter which is not clearly mentioned in the description, rather it says 3 batteries provided which are actually for the indoor chime. 3. The product has night vision IR but it barely illuminates in the dark, Feels like a forced addition of feature not having actual utility. 4. When someone presses the doorbell you get a call alert on your phone, 2 out of 3 times when I cancelled/disconnected the call, the loud ringer kept on ringing on my phone. No way to silence it just wait for it to eventually die out after 30 seconds. VERY VERY ANNOYING! 5. The adapter of the doorbell is attached to the doorbell at a very short length of about 2 feet and cannot be extended, So basically you need to have a big recessed storage behind your doorbell installation area to hide the adapter and its cable otherwise they would keep hanging below the doorbell and can easily be cut or pulled by someone who wishes to break in. Once the cable is cut, all alarm and cloud alert features are useless. 6. 2 way audio goes into a echo loop which only stops when you mute the device. 7. Worst of all this is a new product by this company and there is no return policy on Amazon for it. Basically you are stuck with the product if it doesn’t work for you or you don’t have proper installation facility for its adapter in your house like in my case. 8. There is no local Storage option with micro SD card or inbuilt memory and you are basically stuck with cloud recording which is a paid service, so you have to pay a monthly fee for life if you want the cloud recording which is the actual smart feature of this smart doorbell. 9. For some reason they have made the doorbell button a touch button, it has no click depth or feedback. Its like a touch screen button because of which it feels like you have not pressed the button properly and you tend to try and press it 3-4 times. 10. It takes about 15 seconds to receive the call on the app which is again useless. 11. Alexa alert is not instant and is not usable. 12. Also noticed the device heating up in the center when idle so don’t know how long this unreturnable device would last. Had they invested half of the marketing money in product development it would have been much better.

Dislike first because it's extremely odd behaviour that is probably very particular about a type of Chennai 1. Rotten service 2. Called the support number to create the installation, demo service but the help executive coolly said it might take 24 - 72 hours🤷🏻‍♂️ Most service providers send a confirmation email about the day and time of delivery but the support executive was clearly following some weird calculation in his mind which got later confirmed as being influenced by some local as the screenshot of an intrusive action will prove. Amazon must make note of it because this person is definitely linked with Amazon delivery or acts as a middleman in the delivery process by the look of the person seen in the same Qubo video doorbell that he had come to dislodge just before another Amazon delivery executive came to deliver with the same bugging rhetoric of "You didn't answer my call🤷🏻‍♂️" Who talks like this to customers🤷🏻‍♂️ This is not one but many similar types meaning that there is a coterie in Chennai that thinks that it can act over-smart by acting suspicious if a person doesn't answer a call from Amazon delivery 🤷🏻‍♂️(because this coterie is full of scamsters and defaulters who don't answer phone calls and so, they think that if one misses a call or doesn't answer an Amazon delivery call 🤷🏻‍♂️then it may raise suspicions on them🤷🏻‍♂️ ) When an address is given, the normal thing is for a delivery person to simply deliver at the doorstep since the address is in the center of a city and not in some isolated place that would need guidance to reach the place. Amazon must train its delivery persons to not act as buggers because these types of buggers just argue incessantly, call and hang up (at times, this is also done by the Amazon call service through which the delivery person reaches the customer 🤷🏻‍♂️ how can so many psychotically disturbed person's be employed by Amazon. Isn't there any standard, quality checks done on how the delivery happens??) and this particular incident that got caught by the Qubo video doorbell highlights it. Likes 1. Brilliant device 2. Exceptional features like be able to check who is at your doorstep even if you are far away in a mall 👍 But having said that even though we receive a video call and see who is at the doorstep, our voice doesn't seem to be heard by the visitor/guest. 3. Easy to setup video on YouTube (Imagine the installation service provider sends an email with a link to the YouTube video and not a confirmation on when the installation would happen 🤷🏻‍♂️) 4. Can be configured with Amazon Alexa. Sometimes there is a lag in Alexa making the announcement of the device activity but the instant video call to your "paired" mobile more than compensates for it. 5. Cloud storage is another brilliant feature. This feature makes the intrusive bugger who thinks that he can simply tamper with your device by "inverting" the device so that the visitor (who happened to be an Amazon delivery executive and some loan recovery agent who seemed to be of the over-smart coterie who reach any "new" person who has moved in to try out their "tricks" to find out how far they could go) as seen in the screen capture of Qubo attached (another excellent feature👍) 6. The chime needs to be paired while setting up the device initially. Otherwise, it won't respond to the doorbell. 7. Very sleek and responsive to movements. 8. It adds a very modern feel to your home. This views was shared by our local electrician who helped in installing the device after the service provider delayed for three days to respond and when they sent a person, who said he only had experience with the Qubo Smart lock 🤷🏻‍♂️ so when asked who will be responsible if they messed up the installation and to share their company address, the office persons on the call simply refused first and when told that the security would be called or the police, after many minutes of argument, the person obliged🤷🏻‍♂️ as if doing a favor but it turned out to be a false address🤷🏻‍♂️ Why should a service provider have such huge problems to share their company address with the customer to whose house they send their "employee"?? Their service person had no id card(this is the pount on which the coterie in Chennai tries to create a scam so that many of their "caste" based politics could be traded by raising suspicion on a customer's identity (refer to the above about "You didn't answer my call" delivery executive's rant. Which then gets stretched to, "How do we know you are the customer who has ordered this item?" Even after the customer asked the payment link to be sent (which the bugger insisted he had but the customer didn't receive it because all that the bugger wanted to do was to create a ruckus for the defaulters "coterie" that is "managed" by the weird man who tried to tamper with the video doorbell by turning it upside down so that the subsequent visitors - the argumentative "caste" bugger and the "loan" agent's faces could not be caught on the camera,🤷🏻‍♂️). Imagine how unruly and desperate such types of people are and this is what is the best case study and use case for Qubo to make as their selling pitch. Tamper proof means a siren sounds (but not very loud) if someone tries to wrench the doorbell device. It'd have been awesome if India, too, had the service that one sees in Hollywood movies where the device dials "911" by itself and an immediate response happens from the police to the house where the siren sounded of trespassing or intrusion as a "friendly", proactive visit!! I hope this feedback gets published and helps others (in Chennai as well as elsewhere) appreciate how effective, brilliant and helpful the Qubo Video doorbell is and Amazon and the authorities concerned in Chennai does a full investigation on the entire sequence🙏 Footnote: Even though the clear video and the inverted video is available but deliberately sharing a fuzzy image.

The product installation was a very smooth experience with the visiting technician explaining all product features during the demo and answering my queries. I am satisfied with the product usage including the Doorbell Camera, ringtone and the tab which provides a good visual output from the cam. One feature I liked the most was that the doorbell ring alert comes to both the tab as well as the qubo mobile app. I will recommend this product.