Little GiantLadders, SkyScraper, M21, 11-21 Foot, Stepladder, Aluminum, Type 1A, 300 lbs Weight Rating, (10121),Gray

this is a great ladder. i have painted a number of houses over the years and am handy with 28' extension ladders. looking over the other customer reviews, i would reinforce / add some comments:* this is a ladder (the 21 footer) for an experienced ladder user, for several reasons. first, you have to be comfortable being that high up, especially when away from a wall such as you would have with an ordinary ladder. second, unless you are 6'6" tall and very very strong you will need another person or some other way to "foot" the ladder to get it up and down. and even then, you need to be able to control the weight as you open and close it. third, it helps to have a good "ladder sense" gained from experience as you think about where / how to place it and move it around and up and down without crashing it or putting undue stress on the joint at the top. so i would say if you have never owned an extension ladder then this would not be a good "starter" ladder. start with a smaller size little giant or a 28' extension ladder.* this is a well built ladder, and once in place is very very stable. i have one of the smaller little giants too. for certain jobs there is just no substitute for this type of ladder that allows one leg to be higher than the other. great for stairs, hillsides, etc. and of course this ladder is FREESTANDING. so if your alternative is to lean an extension ladder against a tree (for example) ... then certainly this type of ladder would be much safer.* to foot the ladder by myself, i filled a large trash container with water and then put the ladder base up against the container bottom. if you try this (outdoors only), of course put the container where you want it first, then fill with water to make it heavy enough to not move. then "walk" the ladder up by lifting the top rung over your head and walking towards the base, a pretty standard technique for extension ladders over 28'. of course if you have a helper let them "foot" it for you instead of using the container.* i had to laugh at the owner manual suggestion that to bring the ladder back down you should (if i read this correctly) tip it over sideways. at full extension, certainly you would need two people to do this, to avoid crashing it, if it is even possible at all given the room you have. i would like to see little giant demonstrate in their video the technique they recommend.* for me, the best way to move the ladder up and down is to use a smaller little giant "inside" the big one, and move each side of the ladder two or three rungs at a time. each time you do this, you will have to readjust the inside ladder position. but it does work, and can be done solo. this way, you can put the ladder up and down at its lowest extension, not the highest. much safer if you ask me. i'm not trying to get in the way of little giants' "official" instructions, just sharing my personal opinion.* all in all, a great ladder, i've seen nothing else like it on the market especially in the 21 foot size. if you're looking at this ladder, likely an ordinary extension ladder just won't work for your situation. i got the big one, despite its being harder to handle, because if you are spending so much anyway on a ladder of this type, may as well get one that goes as high as possible. if you are getting it for just one purpose (like changing light bulbs) rather than for open-ended uses, then i suggest the smallest one that will fit that need would be easiest to handle.

I needed to reach a fan mounted 22' up on a vaulted ceiling. Regular extension ladder would not work and lift would be too heavy for the house floor. Scaffolding is a pain and have no desire to go that route. The Skyscraper topped out at 21' in the a frame configuration, so it worked perfectly. Takes 2-3 guys to set up and 2 to take down, but it's not that hard, just heavy with a large footprint. Slightly wobbly, but safe and if it were heavier, it would be too much to handle. Worked well, just expensive to purchase.

This ladder is the best solution for working on difficult to reach areas. I was nervous to climb it to the top at first since it feels a bit bouncy on the way up, but after a couple of trips up and down I felt very confident. It is a bit of a beast to set up. I found it easiest to do with another smaller ladder to reach the extension locks.After sitting in the sun for a couple of months, the nylon strap that keeps the legs from spreading apart snapped. I quickly used a ratchet strap to act as the new safety and it works better than the original orange strap.This ladder is a must for anyone with an A-Frame house! I was easy able to reach the 24’ peak inside.

When I first bought this ladder, I was happy. It was tall, seem to do the job. But after opening and closing it, perhaps ten times or so, and within the first year of service, both straps broke. I contacted the Little Giant warranty service and went through a nightmare of multiple emails and multiple pictures from multiple angles and of multiple parts. Ultimately, Little Giant wrote me and said this: "Thank you for completing the requested warranty information. After reviewing all the information provided, I have determined that this is not a manufacturing defect. The web strapping is considered to be a wear and tear item and is not covered under the Little Giant Limited 5 yr warranty for the Skyscrapers." Little Giant then offered to send charge me for replacement parts. Pathetic. If you buy this product, understand that Little Giant is very unlikely to provide any post-purchase help, IMHO.

Helps me safely reach 25-26ft ceilings.I have several little giant ladders and I believe they could all be a little easier to raise and lower but I definitely recommend having an extra set of hands for this ladder. It’s very heavy! I believe 103 lbs? I can balance the whole ladder on my shoulders when it’s extended but when it is in the lowest/closed position (11ft) it is a monster to handle.

Very well built, Great ladderIt is a 2-man ladder as they say on their web site.Amazon was very fast with shipping.Went to little giant ladders web site to get owner's manual. Could have saved almost $500.00 if ordered from them with free shipping. My ladder shipped from Zoro Would have saved 400.00 from them with same or next day shipping. So do your homework after you know what you want. Most of the time Amazon is better but this time it was not.

I have 2 other little giant ladders and love them. I needed a giant A-frame ladder to reach lights and hanging heaters that are all about 19-24 feet up. I just had to change some T12's and this ladder worked just as I would expect a little giant ladder to work, perfect! It is very heavy so unfolding it and setting it up took 2 of us without using any type of wall for leverage. It was a little tough due to it giant size and weight but doable and worth it. I was amazed how easy it was to set up and had not problem whatsoever changing the bulbs that were about 19 feet up. It was very stable and I felt very comfortable on it as I changed the bulbs. I really wish I got this a long time ago, I would have saved lots of money on renting scissor lifts. Glad I got it now! Changing bulbs are simple now or work on the heaters if needed. Love it!!